Privacy Policy and
Terms and Conditions
Your trust is the foundation of everything we build. These documents explain how Aikosmirai collects, uses, and protects your data, and the terms that govern your access to our AI Growth OS platform.
Introduction and Overview
Aikosmirai ("we", "our", or "us") operates the Aikosmirai AI Growth OS platform, accessible at aikosmirai.com and any associated applications or services (collectively, the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
We are committed to protecting your personal data. We never sell your personal information to third parties, and we collect only what is necessary to provide and improve our services.
By accessing or using Aikosmirai, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Platform.
Information We Collect
2.1 Account and Registration Data
When you create an account, we collect your full name, email address, password (hashed and never stored in plain text), company name, and business type. This data is required to provide you access to the Platform.
2.2 Billing and Payment Data
Payment processing is handled by PCI-DSS compliant third-party processors (such as Stripe). We do not store your full credit card number. We retain billing address, transaction records, and subscription status for accounting and fraud prevention purposes.
2.3 Usage and Platform Data
We collect data about how you interact with the Platform, including features accessed, content created, workflows run, pages visited, session duration, and click patterns. This helps us improve the product and personalize your experience.
2.4 Device and Technical Data
We automatically collect IP address, browser type and version, operating system, device identifiers, time zone, and referring URLs. This data is used for security monitoring and performance optimization.
2.5 Content You Create
Content you generate using the Platform (websites, marketing copy, funnels, course materials, CRM records) is stored on our infrastructure to provide the service. You retain full ownership of your content.
2.6 Communications
When you contact our support team, submit a demo request, or communicate with us by email, we retain those communications to resolve your inquiry and improve our service.
| Data Category | Examples | Legal Basis (GDPR) | Retention Period |
|---|---|---|---|
| Account Data | Name, email, password hash | Contract performance | Duration of account + 3 years |
| Billing Data | Transaction records, invoices | Legal obligation | 7 years (tax compliance) |
| Usage Data | Feature clicks, session logs | Legitimate interest | 24 months rolling |
| Technical Data | IP address, browser type | Legitimate interest | 12 months rolling |
| Content Data | Websites, funnels, CRM records | Contract performance | Duration of account + 90 days post-deletion request |
| Communications | Support emails, demo requests | Legitimate interest | 3 years |
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Platform and all its features
- Process transactions and manage your subscription
- Send service-related communications (receipts, security alerts, maintenance notices)
- Respond to your support requests and inquiries
- Improve, personalize, and expand Platform features based on usage patterns
- Analyze usage trends to understand how our users engage with the Platform
- Detect, prevent, and address technical issues, security breaches, and fraud
- Comply with legal obligations and enforce our terms
- Send marketing communications (only with your explicit consent, and you may unsubscribe at any time)
We do not use your content or personal data to train AI models for third parties. AI features on the Platform process your data to serve your requests and are not shared with other customers or sold.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data (subject to legal retention obligations)
- Right to Restriction: Request that we limit processing of your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw any consent you have previously given at any time
California residents have additional rights under CCPA, including the right to know what personal information is collected, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising CCPA rights.
To exercise any of these rights, please contact us at privacy@aikosmirai.com. We will respond to verified requests within 30 days (or as required by applicable law).
Data Security
We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for all data in transit
- Password hashing using bcrypt with a minimum cost factor of 12
- Role-based access control limiting internal access to personal data
- Regular security audits and penetration testing
- Multi-factor authentication for all internal systems
- Incident response plan with 72-hour breach notification (GDPR)
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you become aware of a security vulnerability, please disclose it responsibly to security@aikosmirai.com.
International Data Transfers
Aikosmirai operates globally and may transfer your personal data to countries other than your country of residence, including the United States, where data protection laws may differ from those in your jurisdiction.
For transfers from the European Economic Area (EEA), United Kingdom, or Switzerland to countries not deemed to provide adequate protection, we use Standard Contractual Clauses (SCCs) approved by the European Commission, and where applicable, supplementary technical and organizational measures.
For transfers subject to UK GDPR, we use the International Data Transfer Agreement (IDTA) approved by the UK Information Commissioner's Office.
Children's Privacy
Aikosmirai is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we discover that a child under 16 has provided us with personal data, we will take steps to delete such information from our servers promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@aikosmirai.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (to the address associated with your account) and by posting a prominent notice on the Platform at least 30 days before the changes take effect.
Your continued use of the Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically.
Contact and Data Controller
Aikosmirai is the data controller for personal data processed through the Platform. If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
- Privacy requests: privacy@aikosmirai.com
- Security disclosures: security@aikosmirai.com
- General contact: hello@aikosmirai.com
- Website: aikosmirai.com
If you are located in the EU/EEA and believe we have not resolved your privacy concern adequately, you have the right to lodge a complaint with your local data protection supervisory authority.
Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Aikosmirai ("Company", "we", "us", or "our") governing your access to and use of the Aikosmirai AI Growth OS platform, including all associated software, services, tools, content, and features (collectively, the "Platform" or "Service").
By creating an account, accessing the Platform, clicking "I Agree", or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
If you do not agree to these Terms, you must not access or use the Platform. Please read these Terms carefully before proceeding.
Eligibility and Account Registration
2.1 Eligibility
You must be at least 16 years of age to use the Platform. By using the Platform, you represent and warrant that you meet this age requirement and that you have the legal capacity to enter into binding contracts in your jurisdiction.
2.2 Account Registration
To access most features of the Platform, you must register for an account. You agree to:
- Provide accurate, current, and complete registration information
- Maintain and promptly update your account information
- Keep your password confidential and not share access credentials
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
2.3 Account Security
You are responsible for maintaining the security of your account, including enabling multi-factor authentication where offered. Aikosmirai will not be liable for any loss or damage arising from your failure to comply with these security obligations.
License and Permitted Use
3.1 License Grant
Subject to your compliance with these Terms and payment of applicable fees, Aikosmirai grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your internal business purposes during the subscription term.
3.2 Restrictions
You must not:
- Copy, modify, distribute, sell, or lease any part of the Platform or its underlying software
- Reverse engineer, decompile, or disassemble the Platform (except where permitted by law)
- Access the Platform to build a competing product or service
- Use any automated means (bots, scrapers, crawlers) to access the Platform without our written permission
- Circumvent, disable, or interfere with security features
- Use the Platform to transmit malware, spam, or harmful code
- Share your account credentials with any third party
- Use the Platform in violation of any applicable law or regulation
3.3 Your Content
You retain full ownership of all content you create, upload, or generate using the Platform ("Your Content"). You grant Aikosmirai a limited, worldwide, royalty-free license to host, store, process, and display Your Content solely for the purpose of operating and providing the Platform to you.
Subscriptions, Billing, and Payment
4.1 Subscription Plans
Aikosmirai offers various subscription plans with different feature sets and usage limits. Details of current plans and pricing are available on our Platform. We reserve the right to modify pricing with 30 days' advance notice to existing subscribers.
4.2 Billing Cycle
Subscriptions are billed in advance on a monthly or annual basis, as selected at checkout. Annual plans are non-refundable unless required by applicable law or as stated in our refund policy.
4.3 Automatic Renewal
Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the renewal date. You can cancel your subscription at any time through your account settings.
4.4 Failed Payments
If a payment fails, we will retry the charge and notify you by email. If payment is not received within 14 days of the failure, we reserve the right to suspend or terminate your account. You remain liable for all outstanding amounts.
4.5 Refunds
Monthly subscriptions may be eligible for a pro-rata refund within 7 days of the billing date if you contact billing@aikosmirai.com. Annual subscriptions are generally non-refundable. We may make exceptions at our sole discretion in cases of service failure attributable to Aikosmirai.
4.6 Taxes
Stated prices do not include applicable taxes. You are responsible for all taxes, duties, and levies arising from your purchase, except for taxes on our net income.
Intellectual Property
5.1 Aikosmirai Intellectual Property
The Platform and all associated intellectual property, including but not limited to software, algorithms, user interface designs, logos, trademarks, and documentation, are and remain the exclusive property of Aikosmirai and its licensors. These Terms do not grant you any rights in or to Aikosmirai's intellectual property other than the limited license described in Section 3.
5.2 Feedback
If you provide Aikosmirai with feedback, suggestions, or ideas about the Platform ("Feedback"), you grant us an irrevocable, perpetual, worldwide, royalty-free license to use, reproduce, modify, and incorporate such Feedback into the Platform without restriction or compensation to you.
5.3 AI-Generated Outputs
Content generated by AI features on the Platform based on your inputs ("AI Outputs") is provided to you for your use. You represent that your use of AI Outputs complies with applicable laws and does not infringe third-party rights. Aikosmirai makes no warranty that AI Outputs are original, accurate, or free from third-party intellectual property claims.
Confidentiality
Each party agrees to keep confidential all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information"). Neither party will disclose the other party's Confidential Information to any third party without prior written consent, except as required by law.
Aikosmirai treats your data, content, and business information as Confidential Information. You agree to treat any non-public information about Aikosmirai's technology, roadmap, pricing, or business as Confidential Information.
Disclaimers and Warranties
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Aikosmirai does not warrant that: (a) the Platform will be uninterrupted or error-free; (b) defects will be corrected; (c) the Platform is free of viruses or other harmful components; or (d) AI-generated outputs will be accurate, complete, or fit for your intended purpose.
AI-generated content is provided as a productivity aid. You are solely responsible for reviewing, validating, and taking responsibility for any content, decisions, or actions taken based on AI Outputs from the Platform.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AIKOSMIRAI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.
TO THE EXTENT PERMITTED BY LAW, AIKOSMIRAI'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO AIKOSMIRAI IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) USD $100.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In those jurisdictions, our liability is limited to the fullest extent permitted by applicable law.
Indemnification
You agree to indemnify, defend, and hold harmless Aikosmirai, its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:
- Your violation of these Terms
- Your use of the Platform in a manner not permitted by these Terms
- Your Content or any content you submit through the Platform
- Your violation of any third-party rights, including intellectual property or privacy rights
- Your violation of any applicable law or regulation
Termination and Suspension
10.1 Termination by You
You may terminate your account at any time through your account settings. Termination takes effect at the end of your current billing period. You will retain access to the Platform until then.
10.2 Termination by Aikosmirai
We may suspend or terminate your access to the Platform immediately, without prior notice, if: (a) you breach these Terms; (b) you fail to pay fees when due; (c) we are required to do so by law; or (d) we reasonably believe your use of the Platform poses a risk to the Platform, other users, or third parties.
10.3 Effect of Termination
Upon termination, your license to use the Platform immediately terminates. You may request a copy of Your Content within 30 days of termination. After 90 days post-termination, we may permanently delete Your Content from our systems.
Sections 5, 6, 7, 8, 9, 11, and 12 survive termination of these Terms.
Governing Law and Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Nothing in this section limits your rights under consumer protection laws in your country of residence.
11.2 Informal Resolution
Before initiating formal dispute proceedings, you agree to contact us at legal@aikosmirai.com and attempt to resolve the dispute informally for at least 30 days.
11.3 Arbitration
Any dispute not resolved informally shall be settled by binding individual arbitration under the rules of the American Arbitration Association. You and Aikosmirai each waive the right to a jury trial and to participate in class action proceedings. This arbitration clause does not apply to intellectual property disputes or to users in jurisdictions where mandatory consumer protection laws prohibit arbitration agreements.
11.4 Class Action Waiver
You waive your right to participate in a class action lawsuit or class-wide arbitration against Aikosmirai to the fullest extent permitted by applicable law.
General Provisions
12.1 Entire Agreement
These Terms, together with our Privacy Policy and any additional agreements incorporated by reference, constitute the entire agreement between you and Aikosmirai regarding the Platform and supersede all prior agreements and understandings.
12.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
12.3 Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision unless acknowledged and agreed to by us in writing.
12.4 Assignment
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign our rights and obligations to an affiliate or in connection with a merger, acquisition, or sale of assets without your consent.
12.5 Modifications
We may modify these Terms at any time. Material changes will be communicated by email and in-platform notice at least 30 days before they take effect. Continued use of the Platform after the effective date constitutes acceptance of the revised Terms.
12.6 Contact
For questions about these Terms, contact us at legal@aikosmirai.com.
What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, to improve user experience, and to provide information to the website owners. Aikosmirai uses cookies and similar tracking technologies (such as pixels, web beacons, and local storage) to operate and improve the Platform.
Types of Cookies We Use
| Cookie Category | Purpose | Duration | Required? |
|---|---|---|---|
| Strictly Necessary | Authentication, session management, security tokens | Session to 30 days | Yes - cannot be disabled |
| Functional | User preferences, language settings, UI state | Up to 1 year | Optional |
| Analytics | Platform usage statistics, feature adoption, error tracking | Up to 2 years | Optional |
| Marketing | Retargeting, conversion tracking for our own ads | Up to 90 days | Optional |
Managing and Disabling Cookies
You can control non-essential cookies through our Cookie Preference Center, accessible via the cookie banner displayed on your first visit or at any time through your account settings.
You can also control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Please note that disabling certain cookies may affect the functionality of the Platform. Common browser controls:
- Google Chrome: Settings, Privacy and Security, Cookies and other site data
- Safari: Preferences, Privacy, Manage Website Data
- Firefox: Options, Privacy and Security, Cookies and Site Data
- Edge: Settings, Privacy, Search and Services, Cookies
For opting out of analytics and advertising cookies across many services, you can use tools such as the Network Advertising Initiative opt-out page or the Digital Advertising Alliance opt-out page.
Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. We encourage you to review this page periodically. Significant changes will be notified via the Platform or by email.
For questions about our use of cookies, contact privacy@aikosmirai.com.
Purpose
This Acceptable Use Policy ("AUP") governs your use of the Aikosmirai Platform and supplements the Terms and Conditions. By using the Platform, you agree to comply with this AUP. Violations may result in immediate suspension or termination of your account without refund.
Aikosmirai is built to empower entrepreneurs, creators, and businesses to grow. We rely on all users upholding these standards to maintain a safe, reliable, and productive Platform for everyone.
Prohibited Activities
2.1 Illegal and Harmful Content
You must not use the Platform to create, host, distribute, or facilitate:
- Content that violates any applicable local, national, or international law
- Content that is defamatory, harassing, threatening, or inciting violence
- Child sexual abuse material or any content that exploits or harms minors
- Content promoting terrorism, genocide, or acts of mass violence
- Fraudulent schemes, phishing, or identity theft
- Content that infringes third-party intellectual property rights
2.2 Platform Abuse
You must not:
- Use automated means to access the Platform without written authorization
- Attempt to gain unauthorized access to any part of the Platform or other user accounts
- Conduct denial-of-service attacks or overload Platform infrastructure
- Introduce malware, viruses, trojans, or other malicious code
- Circumvent rate limits, usage caps, or technical access restrictions
- Resell, sublicense, or share your account credentials with third parties
2.3 Spam and Unsolicited Communications
You must not use the Platform's email, messaging, or chatbot features to send unsolicited bulk communications ("spam"), to harvest email addresses, or to violate CAN-SPAM, CASL, GDPR, or other anti-spam regulations.
2.4 AI Misuse
You must not use the Platform's AI features to:
- Generate content intended to deceive, manipulate, or defraud individuals
- Create deepfakes or synthetic media misrepresenting real people
- Produce content that violates applicable law or third-party rights
- Systematically reproduce copyrighted material at scale
- Circumvent AI safety measures or attempt to jailbreak AI models
Aikosmirai reserves the right to review content and activities on the Platform for compliance with this AUP. We may remove content, restrict features, or terminate accounts without prior notice if we determine a violation has occurred or is imminent.
Reporting Violations
If you become aware of any content or activity on the Platform that violates this AUP, please report it promptly to trust@aikosmirai.com. We review all reports and take appropriate action. We appreciate your help in keeping the Platform safe for everyone.
Consequences of Violations
Violation of this AUP may result in any of the following actions at Aikosmirai's sole discretion:
- Warning and request to remediate the violation
- Temporary suspension of specific features or your entire account
- Permanent termination of your account without refund
- Removal of offending content from the Platform
- Reporting to relevant law enforcement or regulatory authorities
- Legal action to seek damages or injunctive relief
For questions about this AUP or to report concerns, contact trust@aikosmirai.com.
Privacy and Legal Questions Answered.
What personal data does Aikosmirai collect?
Aikosmirai collects account registration data (name, email, password hash), billing information, usage data, device and browser data, and communications you send us. We never sell your personal data to third parties. Full details are in Section 2 of the Privacy Policy above.
Does Aikosmirai sell my data?
No. We do not sell, trade, or rent your personal information to any third party. We share data only with trusted service providers strictly necessary to operate the Platform, and all sub-processors are bound by data processing agreements with equivalent protections.
Can I delete my Aikosmirai account and all my data?
Yes. You may request deletion of your account and associated personal data at any time by contacting privacy@aikosmirai.com. We process deletion requests within 30 days. Note that some data may be retained for legal compliance purposes (for example, billing records for tax compliance).
Does Aikosmirai use my content to train AI models?
No. We do not use your content or personal data to train AI models for third parties or for general model training. Your content is processed only to provide the Platform's AI features to you and is not shared with other customers or sold to AI providers for training purposes.
Is Aikosmirai GDPR and CCPA compliant?
Yes. Aikosmirai is built with GDPR (EU/EEA users), CCPA (California users), and PIPEDA (Canadian users) compliance in mind. We support rights of access, rectification, erasure, portability, restriction, and objection. California residents have the right to know what data we collect and to opt out of any sale (we do not sell data). Contact privacy@aikosmirai.com to exercise your rights.
What happens to my data if I cancel my subscription?
When you cancel, your access ends at the end of your billing period. You can request an export of Your Content within 30 days of cancellation. After 90 days post-termination, we will permanently delete Your Content from our servers. Billing records are retained for up to 7 years for legal compliance.
How do I report a privacy concern or security vulnerability?
For privacy concerns, contact privacy@aikosmirai.com. For security vulnerabilities, please disclose responsibly to security@aikosmirai.com. We take all security reports seriously and commit to acknowledging reports within 48 hours and resolving confirmed vulnerabilities as quickly as possible.
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